LOYALTY PROGRAM CONDITIONS

  1. INTRODUCTION
    1. These Terms of the loyalty program establish the conditions for participation in the loyalty program LLC "Truffle Bee" (TIN 5032313679, OGRN 1195081088553, legal address: Odintsovo, MO, 143180, Russia , Zvenigorod, 40a Proletarskaya str.; actual address: 115035, Moscow, Sadovnicheskaya Street, house 74, p.1).
    2. By becoming a member of the loyalty program, you agree to comply with these terms.
    3. Participation in the loyalty program is free of charge.
    4. The Personal Data Processing Policy can be found here.
  2. PARTICIPATION IN THE LOYALTY PROGRAM
    1. Only individuals acting in personal interests can become members of the loyalty program. interests and who are adults according to the legislation of the territory of the place of residence.
    2. By applying for participation in the loyalty program, you confirm that you have reached the age of you are of legal age, and also accept these terms and agree to them.
    3. The participant's status is personal and cannot be transferred to third parties.
    4. Legal entities or other persons making commercial or wholesale purchases for the purpose of resale, do not have the right to participate in the loyalty program. Participation in the loyalty program cannot be sold or used for profit
  3. LOYALTY PROGRAM OF TRAFFLE BI LLC
    1. The status of a loyalty program participant is applied when making purchases on the sites https://truffle-bee.com/; https://trufflebee.ru / and in the stores of tRaffle Bi LLC. You can receive points only when making purchases after entering your registration data a member of the loyalty program or performing other actions for which points are subject to accrual.
    2. The points you receive are awarded for personal use and cannot be transferred to another to a person or a member of the loyalty program.
    3. In case of return of the product, the points accrued for its purchase will be debited
    4. To receive points, you must present the personal number of the loyalty program participant to the seller in the store of LLC "Traffle bi" or specify the personal number of the participant of the program loyalty programs when placing an order on websites https://truffle-bee.com /; https://trufflebee.ru/.
  4. SCORES AND LEVELS
    1. As you accumulate points, you get the status of a participant of the first and subsequent levels.
    2. The day when you become a member of the loyalty program is considered the "start date" of each "Years of participation". The "participation Year" consists of 12 months counted from the Start Date in each year. The level of your participant status is determined by the number of points received during the Year participation from the Start date.
      1. When you purchase goods in the amount of 50,000 rubles or more during the Year of Participation, you receive the status the participant of the first level;
      2. When you purchase goods in the amount of 100,000 rubles or more during the Year of Participation, you receive status a second-level participant;
      3. When you purchase goods for the amount of 200,000 rubles or more during the Year of Participation, you receive status third-level participant;
      4. When you purchase goods in the amount of 300,000 rubles or more during the Year of Participation, you receive status a participant of the fourth level;
      5. If there are no purchases of Goods during any Year of Participation, in the next Year of participation You you return one level below the current one.
    3. Upon reaching the status of a participant of the first and subsequent levels, you are provided with the following discount on products*[1]
      1. The status of the participant of the first level provides a 3% discount on goods;
      2. The status of a second-level participant provides a 5% discount on goods;
      3. The status of a third-level participant provides a 7% discount on goods;
      4. The status of a participant of the fourth level provides a 10% discount on goods.
    4. Upon reaching the status of a member of the fourth level, you are granted the right to participate in the Club privileges and receive promotional offers, services, invitations to events and much more.
  5. CHANGE OF TERMS, TERMINATION AND/OR EXCLUSION FROM THE LOYALTY PROGRAM
    1. You can cancel your participation in the loyalty program yourself at any time by choosing the corresponding option in your personal account or by contacting the support service of tRaffle Bi LLC.
    2. In case of cancellation of your participation in the loyalty program, all accumulated points become invalid.
    3. tRaffle Bi LLC may, at its sole discretion, without prior notice at any time terminate, modify, restrict, suspend or modify the loyalty program and/or these terms and conditions. Any such change shall take effect from the date of publication of the changes on sites https://truffle-bee.com /; https://trufflebee.ru /. The most up-to-date version of the terms is always can be found on the sites https://truffle-bee.com /; https://trufflebee.ru /. In case of disagreement with as amended, you have the right to refuse to participate in the loyalty program.
    4. Any proven abuse of participation in the loyalty program, proven or justified alleged fraud, non-compliance with these terms, inactivity of the participant, providing incorrect data or behavior that could negatively affect the interests of the LLC "tRaffle bi", may entail the cancellation of your membership status and affect your the opportunity to participate in the loyalty program afterwards. In case of cancellation of your as a member of the loyalty program, all points are automatically burned.
  6. LIMITATION OF LIABILITY
    1. tRaffle Bi LLC is not responsible for any system failures or malfunctions related to loyalty program, or for any consequences caused by such failures and/or malfunctions. tRaffle Bi LLC is not responsible for losses or losses incurred as a result of suspension, modification of the terms or termination of the loyalty program, or in any way otherwise related to the loyalty program, except for liability, which is not may be excluded according to applicable law.
  7. CURRENT LEGISLATION
    1. These terms and conditions are governed by the laws of the Russian Federation. All disputes, claims and disputes related to these terms and conditions or participation in the program loyalty issues are resolved in the courts of the Russian Federation.
    2. The invalidity or inability to fulfill certain provisions of these terms does not affect on the validity of the remaining provisions.
  8. CONTACT INFORMATION
    1. If you have any questions about the loyalty program, you can contact the service phone support +7(495)-128-05-00.
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[1] The discount applies exclusively to Traffle Bee LLC products. Discounts do not apply to the cost of custom tailoring, the cost of packaging, shipping and additional accessories.
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